If you're a traveler
If you are a traveler, you pay only for the basic service (on-line support) through Friendly World. All other arrangements (additional services that you request or an assistant offers) are made directly between you, without Friendly World involvement.
In this case, payment for the basic service by the traveler goes through the Friendly World platform in one time. Additional services are paid by agreement between the parties, Friendly World does not participate in them. This is one of the most important differences between Friendly World and other travel services, where platforms charge their own percentage for each service provided by the assistant.
After paying for online support, you receive the assistant's contacts and can contact him or her by phone or through a personal chat on the Friendly World platform. The additional assistance provided by the assistant can vary. Meeting at the airport or train station which will make your first minutes in the country more comfortable. Jointly walking through the "secret" corners of the city, lying beyond the standard tourist routes. Meeting a good car rental company that does not charge its customers three skins. Anything! But most importantly - you yourself choose what you need, no conditions, only a personal agreement with your chosen assistant!
The additional assistance provided by an assistant can vary. Meeting you at the airport or train station, which will make your first minutes in the country more comfortable. A joint walk through the "secret" corners of the city, lying outside the standard tourist routes. Getting to know a good car rental company that doesn't charge its customers three hides. Anything! But the most important thing is that you choose what you need, there are no conditions, only a personal agreement with your chosen assistant!