PRIVACY POLICY
Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, disclose, protect and otherwise process information about you. By using the FRIENDLY WORLD platform, you consent to the collection and use of your data as described in this Privacy Policy.
FRIENDLY WORLD has created this Privacy Policy to provide a clear understanding of how we process and handle information about you provided to us on our FRIENDLY WORLD website, hereinafter referred to as the “Services”. The terms “FRIENDLY WORLD”, “we”, “us” or “our” refer to FRIENDLY WORLD, which is responsible for your data in accordance with this Privacy Policy (“Data Collector”). The Personal Information Collector is the FRIENDLY WORLD platform. The developer of the FRIENDLY WORLD Platform is FWmeet LLC (Georgia, Identification number 404580912). The FRIENDLY WORLD platform is managed by FWmeet LLC (Georgia, Identification number 404580912) and GetTech LLC (USA, Identification number 32-0565701, tel. +14156709040).
If you do not agree to any part of this Privacy Policy, we cannot provide our Services to you and you should stop using the Services and delete your FRIENDLY WORLD account.
This Privacy Policy may change from time to time. When we do, we will notify you and change the date at the top of this Privacy Policy. Your privacy is of critical importance to us, so we encourage you to read this document carefully for information about ways to protect your privacy.
If a term is not defined in this Privacy Policy (e.g., the terms “Ad” or “FRIENDLY WORLD Platform”), those terms are used with the meaning set forth in the Terms of Service.
1. DEFINITIONS
“Administrator” means FRIENDLY WORLD, whose responsibilities include storing and processing the information you provide.
“Personal Information” means information relating to an individual who can be identified from that information that is in the possession of the Administrator.
“Assistants” means FRIENDLY WORLD users, persons whose duties include providing on-line support and assistance services to travelers.
“Travelers” means FRIENDLY WORLD users, individuals who request on-line support and assistance services from Assistants.
2. THE INFORMATION WE COLLECT
We will only collect and process personal data about you on lawful grounds. Lawful bases include, but are not limited to, where:
• you gave your consent;
• processing is necessary for the performance of the contract with you;
• processing is necessary for the legitimate interests pursued by FRIENDLY WORLD, which is considered legitimate under the Global Data Protection Regulation;
• Processing is necessary to comply with a legal obligation;
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We collect information from three main categories:
• The information you give us
• Information we collect automatically
• Information we collect from other sources
2.1 Information you provide to us.
Information required to access and use the FRIENDLY WORLD platform. We request and collect the following personal information when you use the FRIENDLY WORLD platform. We need this information to adequately fulfill the contract between you and us and to comply with legal obligations. Without this information, it may not be possible to provide access to the platform, or to provide some services.
• Account Information.
• When you register on the FRIENDLY WORLD platform, we ask for the following information: your first name, last name and e-mail address.
• Profile Creation.
• To provide FRIENDLY WORLD services as Assistants, you are encouraged to add personal information to your profile before it can be verified. This information includes gender, date of birth, phone number, current location, photos, other background information such as your occupation, interests, travel preferences, other interests and self-description that you choose. You can also post a description of additional services you offer to Travelers.
• Profile Verification Information.
• To ensure security and mutual trust, we may ask you to provide a photo of your ID card or other identifying information and links to your social accounts to increase your verification rate. This information is for verification purposes only and will not be publicly shared with other users or third parties.
• Payment Information.
• Communicating with FRIENDLY WORLD and other users.
• When you communicate with FRIENDLY WORLD or use the FRIENDLY WORLD platform to communicate with other users, we collect information about your communication as well as other information you provide.
• Information derived from your FRIENDLY WORLD activities.
• Information about you from other FRIENDLY WORLD users, such as ratings, reviews, public links and other interactions and relationships between you and other FRIENDLY WORLD users.
• Payment-related information.
• When you use Payment Services, the Payment Data Operator requests certain payment information (such as bank account or card information) to process payments and fulfill legal obligations.
• Other information.
• You may provide us with other information when you complete surveys and forms, perform searches, update or add information to your FRIENDLY WORLD account, participate in promotions, and use other features of the FRIENDLY WORLD platform.
2.2 Information we collect automatically.
When you access or use the FRIENDLY WORLD Platform, we may also automatically collect information about you, including:
Information Services. When you use the FRIENDLY WORLD Platform and Payment Services, we automatically collect information about the services you use and how you use them, as well as personal information. This information is necessary for the proper performance of the contract between you and FRIENDLY WORLD, to fulfill legal obligations, and for our legitimate purpose of providing and improving the features of the FRIENDLY WORLD Platform.
Location Information. We may collect information about your location when you access our website, or otherwise consent to the collection of this information. When you use certain features of the FRIENDLY WORLD platform, we may collect information about your exact or approximate location by your IP address to improve the quality of service.
Usage Statistics. We collect information about your interactions with the FRIENDLY WORLD platform, such as information about pages or content viewed, search queries when you search for encounters or query services, and other activities on the FRIENDLY WORLD platform.
Payment Information. FRIENDLY WORLD collects information about payment transactions on the FRIENDLY WORLD platform, as well as information about the movement of funds, the date, time and amount of the payment and other data. We need this information to properly fulfill the contract between you and us and to provide the Payment Services.
Log Information: we collect log information about how you access or use our Services, including access times, browser type and language, internet service provider address, and internet protocol (“IP”) address.
Information collected through cookies and other tracking technologies. We may automatically collect information using cookies, web beacons (also known as “picture tracking,” “pixel tags,” and “pixel tracking”) and other tracking technologies to, among other things, improve our Services and your experience, track user activity, count visits, understand campaign usage and effectiveness, and determine whether an email has been opened and applied. We may also allow our business partners to use such tracking technologies on the FRIENDLY WORLD platform or engage third parties to track your behavior.
Device Information: we collect device-specific information when you access our Service, including your hardware model, operating system and version, unique device identifiers, mobile network information, and information about your device’s interaction with our Service.
2.3 Information we collect from other sources.
We may also receive information from other sources and combine it with information we collect through our Service. For example, if you create or log into your FRIENDLY WORLD account through a third-party social networking site, we will have access to certain information from that site, such as your name, profile picture, connections and other account information as authorized. procedures defined by such third-party social networking site. Some of this information may be shared with other users.
We do not control how third parties who provide information about you process your personal information and we are not responsible for it. All requests regarding the transfer of your personal information to FRIENDLY WORLD should be addressed directly to the responsible third parties.
Your feedback, reviews and reports. When a user leaves a link to you, it is published on your FRIENDLY WORLD profile with your consent and agreement. We may receive feedback about you and your actions as a FRIENDLY WORLD user from our partners and users, we may also receive information about your interactions with advertising from partner advertising networks.
3. How we use the information we collect
We use, store and process information, including your personal information, to support, analyze, improve and develop the FRIENDLY WORLD platform, to ensure security and mutual trust, and to comply with our legal obligations, including:
• Manage and improve our Services;
• Protect the security of FRIENDLY WORLD users and provide our verification service;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions and inquiries and provide customer service;
• To communicate with you about products, services, offers, promotions, awards and events, and to provide other news and information about FRIENDLY WORLD and other third parties;
• Monitor and analyze trends, usage and activity in connection with our Services;
• Personalize the Services, which may include providing content or features that match user profiles or interests;
• Process and deliver contest entries and awards;
• Link or combine with other information we receive from third parties to help us understand your needs and provide you with the best service.
We process this information in order to properly fulfill the contract between you and us, and in view of our legitimate interest in improving the FRIENDLY WORLD platform and its user experience.
We retain the personal information you provide to us until your account is deleted. Deactivating your account does not delete your personal information. In some cases, we may retain certain information in anonymized or aggregated form.
4 SHARING AND DISCLOSING YOUR PERSONAL INFORMATION
4.1 With your consent.
We may share your information, including personal information, with your consent and in accordance with your preferences, for example, if you allow a third-party application or website to access your FRIENDLY WORLD account or participate in promotions from FRIENDLY WORLD partners or third parties.
4.2 Between users.
In some cases, we may need to share certain information, including personal information, with other users to facilitate service requests or interactions between users and to adequately fulfill the contract between you and us.
If you, as a Traveler, leave a request for FRIENDLY WORLD services, Assistants will receive the information you agree to share.
Once the transaction is paid for, we share additional information that facilitates travel arrangements (including phone numbers) between both sides of the transaction.
4.3. Profiles, lists and other public information.
The FRIENDLY WORLD platform allows you to publish information, including personal information, and make it publicly available with the following features:
If you are a Traveler, your profile is only visible to members with whom you initiate communication or share a link to your FRIENDLY WORLD profile. If you are an Assistant, your profile is publicly visible, but only after you pass FRIENDLY WORLD’s verification process.
Publicly available information includes your name, description, city, information about the services you provide, profile picture and other media materials, email rating and number of transactions completed, testimonials from your customers and any other. other information you choose to publish.
After the transaction is completed, Traveler and Assistant can leave feedback for each other and rate the quality of service. Reviews and ratings are part of your public profile and may also be visible in other parts of the FRIENDLY WORLD platform (e.g. landing page).
Any content sent to groups, forums, blogs or social media through the FRIENDLY WORLD platform or similar features is publicly available to all users.
Based on our legitimate interest in promoting the FRIENDLY WORLD platform, we may display parts of the FRIENDLY WORLD platform (such as your profile) on FRIENDLY WORLD business partner websites using widgets, APIs and other technologies. If your profile is displayed on a partner’s website, information from your public profile may also be displayed.
The information you share on the FRIENDLY WORLD platform may be indexed through third-party search engines. We have no control over third-party search engines.
4.4 Additional services FRIENDLY WORLD.
The Traveler’s request may contain additional requests for third-party services (hotel reservation, excursion, etc.) The order of rendering additional services and payment procedure is determined between Users independently.
4.5. Complying with legal obligations, responding to legal requests, preventing harm and protecting our rights.
The FRIENDLY WORLD Platform may share your information, including personal information, with courts, law enforcement or government agencies, or other authorized third parties to the extent required and permitted by law.
4.6. Service Providers.
The FRIENDLY WORLD Platform utilizes the services of third party service providers to help us provide services consistent with the functionality of the FRIENDLY WORLD Platform.
For example, service providers may help us to (a) provide product development, management and debugging; (b) provide the FRIENDLY WORLD Services through third-party platforms and software tools (e.g., through integration with our API); or (c) provide customer service, advertising or payment services. These vendors have limited access to your information that is necessary to perform the above tasks on our behalf and are bound to protect and use that information only for the purposes for which it was disclosed and in accordance with this Privacy Policy.
FRIENDLY WORLD Platform may need to disclose your information to adequately fulfill our contract with you.
4.7. Social media tools.
FRIENDLY WORLD may offer social sharing features or other integrated tools that allow you to share the actions you take with our Service with other media and vice versa. Using such features allows you to share certain information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these social sharing features.
4.8 Aggregated data.
We may also provide aggregate data (summarized information about our user base without the ability to identify users) and other information that does not identify users for regulatory compliance, market analysis, demographic profiling, marketing, advertising and other business purposes.
5. OTHER IMPORTANT INFORMATION
5.1 Analyzing your messages.
We may review, scan and analyze your communications on the FRIENDLY WORLD platform for the purposes of fraud prevention, risk assessment and compliance, investigations and research, product development, and customer service. For example, to prevent fraud, we may scan and analyze communications that contain hidden contact information and links to other websites. In some cases, we may scan, review and analyze messages to correct, improve and expand our product offerings. We use automated tools for this purpose wherever possible. However, at times we may need to analyze some messages manually, such as during a fraud investigation, to provide customer service and to evaluate and improve the functionality of automated tools. We do not review, we do not scan,
These actions are done in accordance with our legitimate aim to comply with the law and our Terms and Conditions, to prevent fraud, to provide a safe and appropriate service and to improve it.
5.2 Linking a third-party account.
You can link your FRIENDLY WORLD account to a third-party social media service account.
Some information provided to us as a result of account linking may be published in your FRIENDLY WORLD account profile.
Your activities on the FRIENDLY WORLD platform may be visible to your friends on the FRIENDLY WORLD platform and/or on a third-party website, for example, when you choose to share your FRIENDLY WORLD business card via Facebook.
The publication and display of the information you provide to FRIENDLY WORLD as a result of linking accounts is subject to your settings and permissions on the FRIENDLY WORLD platform and third-party website.
We only collect information from linked third-party accounts that is necessary for the proper performance of the contract between you and us and to comply with legal obligations, as well as information that you have authorized to be shared.
6. THIRD PARTY PARTNERS AND INTEGRATIONS
The FRIENDLY WORLD Platform may contain links to third party websites or services, including third party integrated applications, collaborative or third party branded services (“Third Party Partners”) that are not owned or controlled by FRIENDLY WORLD. When you interact with these Third Party Partners, you may provide information directly to the Third Party Partners and/or FRIENDLY WORLD. Third Party Partners collect, use and share information in accordance with their policies. We encourage you to review the privacy policies of other Web sites you visit.
7. YOUR RIGHTS
To exercise any of the rights described in this section in front of the relevant FRIENDLY WORLD data controller, send an e-mail to contact@friendlyworld.online or friendlyworld.project@gmail.com. Please note that we may ask you to verify your identity before taking any further action on your request.
7.1 Managing your information.
You can access your information and make changes to your account settings.
7.2 Correction of inaccurate or incomplete information.
You have the right to ask us to correct inaccurate or incomplete personal information if you are unable to update it yourself in your FRIENDLY WORLD account.
7.3 Storage and deletion of data.
We generally retain your personal information for as long as it is necessary to fulfill the contract between you and us and to comply with our legal obligations. If you wish to withdraw your authorization to use your personal information to provide you with access to the FRIENDLY WORLD platform, you may request deletion of your personal information and your FRIENDLY WORLD account. Please note that if you request deletion of personal information, the following rules apply:
We may retain some of your personal information as necessary for our legitimate business interests, including for fraud prevention and security purposes. For example, when a FRIENDLY WORLD account is blocked due to fraudulent activity or for security reasons, we have the right to retain certain information from that account to prevent a user from re-registering on the FRIENDLY WORLD platform in the future.
We may store and use your personal information to the extent necessary to comply with the law.
Information you have shared with third parties (e.g., reviews, forum posts) may remain publicly visible on the FRIENDLY WORLD platform even after your FRIENDLY WORLD account is deleted. However, attribution of such information to you will be deleted. Some copies of your information may be stored in our database without being able to identify you.
The FRIENDLY WORLD platform has a data protection system to protect your data from accidental or malicious loss and destruction, so remaining copies of your personal information will be deleted from our system with a specific timeout.
8. SAFETY
We continually adopt and update administrative, technical and physical safeguards to protect your personal information from unauthorized access, loss, destruction or alteration. However, no method of transmitting information over the Internet is 100% secure. Therefore, we cannot guarantee the security of your transmission and storage of information.
9. Cookies
A cookie is a small file that is created on your computer by a website when you visit it. The next time you visit the website, it will check if there is a cookie on your computer for you to recognize. The site can then tailor its services to your preferences. Some important cookies allow you to create your own FRIENDLY WORLD account, log in and log out.
FRIENDLY WORLD uses cookies, pixel tags and other technologies, such as mobile application identifiers, on our website. We use cookies and other tracking technologies to improve our Services with important information such as user activity, number of visits, usage and campaign performance. We also track your actions if you click on advertisements for our Services on third-party platforms such as search engines and social media.
Social networking sites such as Facebook and Twitter are third party cookies on FRIENDLY WORLD. When you click on a feature that is linked to them, they place a cookie on your computer. We are not responsible for these cookies.
We use cookies to track you on other websites to show you advertisements based on what you searched for on our website and when you last visited it. We do this to remind you of our service. Please note that we only use such cookies for 30 days after your last visit. You can opt out of cookies by visiting Google’s opt-out page . Learn more about Google and its advertising policies and guidelines.
Most web browsers are set to accept cookies by default. But you can delete or reject browser cookies. Every browser is different, so check your browser’s help menu to learn how to change cookies properly. You can also specify which cookies to accept and which to reject. Go to your browser’s Help function to find the settings you need. Please note, however, that our Services may not function properly if your browser does not accept cookies.
10. SAFETY
In accordance with European data protection laws, we follow reasonable procedures to prevent unauthorized access and misuse of personal information. We use appropriate business systems and procedures to safeguard and protect the personal information you provide to us. We also use security procedures and technical and physical restrictions to access and use personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work. Please note that children under the age of 18 are not permitted to register as greeters.
12. CHANGES TO THIS PRIVACY POLICY
FRIENDLY WORLD reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we change this Privacy Policy, we will post the revised Privacy Policy on the FRIENDLY WORLD platform and update the “Last Updated” date at the top of this Privacy Policy. We will notify you of the changes by email in advance. If you do not agree to the revised Privacy Policy, you may delete your account. If you do not cancel your Account by the effective date of the revised Privacy Policy and continue to use the FRIENDLY WORLD Platform, your continued access to or use of the Platform will be governed by the revised Privacy Policy.
13. CONTACTS
If you have any questions about this FRIENDLY WORLD Privacy Policy, you can email us at contact@friendlyworld.online or friendlyworld.project@gmail.com
Thank you for using FRIENDLY WORLD!